Alexa for Shopping扩展逾百项购物任务
亚马逊已在美国将Alexa for Shopping扩展至逾100项对话式任务,涵盖购物清单、订阅、配送说明、退款、账单和付款问题。用户还可询问Prime与Audible订阅、调整配送频率、更新地址及添加投放说明。这些功能已面向美国所有亚马逊用户开放,可通过Shopping应用和亚马逊桌面网站使用。
此次更新让Alexa从回答购物问题进一步扩展到管理购买和订阅后的常见事务,显著增强了消费级AI购物助理的能力。
Ahead of the holiday season, Amazon has added more than 100 new shopping-related capabilities to Alexa, including subscription and list management, updating delivery instructions, solving payment issues, and answering questions about Prime subscriptions.
The update allows you to use Alexa to create lists, register them, see what’s on them, and add or edit items. You can also manage subscriptions with the AI bot — for example, you could ask it to change deliveries for an item to every three months instead of every month — and edit delivery instructions, such as change an address or add drop-off details.
Users also can now ask Alexa about their Prime or Audible subscriptions, and ask it questions about billing or payment issues.
Amazon has launched various AI-centric shopping features this year, including a shopping assistant, and a way to notify users about new products and offers.
The company said that since the start of the year, the number of people using agentic features has grown 8x, and over the last 12 months, over 400 million consumers have used Alexa for shopping.
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