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   Modem launches X integration for customer feedback monitoring

   Modem announced an X integration that monitors customer posts, groups relevant reports into topics, and surfaces them in Slack for follow-up. Available with paid Modem subscriptions, it can be enabled through Settings, Integrations, and X, with saved queries determining which posts are captured. The vendor says its agent connects feedback to Linear issues and GitHub pull requests, then identifies where completed fixes should be communicated.

   Modem Blog · 🔥 0

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