Modem推出Jev驱动的智能触发器
Modem Blog称,Modem现在会先用TypeSafe的Jev决策模型,根据可自定义的自然语言条件评估新事件,再决定是否启动智能体。只有事件符合条件时智能体才会运行,可用于客服、通话、Slack、邮件、拉取请求、问题单和反馈等场景。Modem表示该功能现已向所有用户开放,每次条件评估耗时不足一秒,费用为百分之一美分。
智能触发器为客户工作流自动化增加了低成本决策层,使Modem只对相关事件运行智能体,而非处理每个新事件。
Use Jev to control when Modem takes action.
At Modem, support tickets, calls, Slack messages, emails and in-app feedback from customers come in all day, and we want Modem's agent to act on them as they land - to alert your team, create tickets, or other agentic workflows. But that meant spinning up a full agent run per-event, even if there was nothing to act on.
Smart triggers change that. Now before spinning up the Modem agent, we first evaluate each event using Jev, the decision model from TypeSafe, against a plain-English condition. These conditions can be customizable by you, and are evaluated in under a second and cost 1/100th of a cent. The agent only runs on the ones that match.
This means Modem users can now run far more custom automations, covering more workflows — for less agent usage credits — to cover the customer and product observability demands of your entire organization. And it's available today for everyone.
Use Jev to filter triggered events
The easiest way to get started with smart triggers is to create or update your automations using the Modem agent, either in-app or from Slack or Discord. Modem will automatically use Smart Triggers to ensure automations only run when they need to.