Modem

Headlines · 2

1. 2d
   Modem launches X integration for customer feedback monitoring

   Modem announced an X integration that monitors customer posts, groups relevant reports into topics, and surfaces them in Slack for follow-up. Available with paid Modem subscriptions, it can be enabled through Settings, Integrations, and X, with saved queries determining which posts are captured. The vendor says its agent connects feedback to Linear issues and GitHub pull requests, then identifies where completed fixes should be communicated.

   Modem Blog · 🔥 3
2. Oct 23
   Modem launches Jev-powered Smart Triggers

   Modem Blog says Modem now evaluates incoming events with TypeSafe’s Jev decision model against customizable plain-English conditions before starting its agent. The agent runs only when an event matches, enabling targeted workflows across customer support, calls, Slack, email, pull requests, issues and feedback. Modem says the feature is available to all users, with evaluations taking under one second and costing 1/100th of a cent.

   Modem Blog · 🔥 0

Experience and discussion from the community

Share my Modem experienceAsk about Modem