Otter.ai raises $320M from General Catalyst's Customer Value Fund
Otter.ai announced Tuesday that it raised $320 million from General Catalyst's Customer Value Fund, a vehicle that does not take equity and instead receives a share of the revenue it helps portfolio companies generate. The company said the money will go toward enterprise growth, go-to-market strategy, international expansion and product innovation, including enterprise agentic workflows. Otter says 40 million users have used its product to date, up from 25 million last year, and that teams at more than 86% of the Fortune 500 use it; it did not disclose monthly active users or churn, and its figures on meetings transcribed and $1.5 billion in customer ROI are self-reported. TechCrunch, citing PitchBook, said Otter had raised $50 million before this round and crossed $100 million in annual recurring revenue last year.
Otter says the financing will fund enterprise growth and enterprise agentic workflows as it competes with Fireflies.ai, Granola, Read AI and other AI meeting notetakers.
Meeting notetaking tool Otter.ai announced on Tuesday that it has raised $320 million from General Catalyst’s Customer Value Fund (CVF), which provides capital to startups without diluting equity and gets returns on the results of marketing spend.
Otter.ai said that it will use these funds for enterprise growth, go-to-market strategy, international expansion, and product innovation.
The startup, which has been around for nearly a decade, has raised $50 million in total funding with its last round in 2021, according to PitchBook data.
Last year, Otter hit a revenue milestone after crossing $100 million in annual recurring revenue (ARR). The company said it’s now approaching new milestones but didn’t provide updated figures.
The company said that 40 million users have used its product to date, up from 25 million last year. However, given the crowded space among meeting notetaking products, a pertinent challenge for Otter would be to have its customers stick around. Unfortunately, the startup didn’t provide any numbers around its monthly active users or churn.
“Voice is one of the biggest untapped opportunities in enterprise AI, and Otter is at the forefront of it — a conviction that’s only deepened watching Otter’s growth,” said Pranav Singhvi, partner and co-founder of CVF, General Catalyst. “When Otter enables enterprises to capture critical voice data and turns it into actionable business insights, teams move faster, decisions get sharper, and productivity compounds across the organization, and that’s why it’s a strong partner for CVF.”
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