芝加哥集体诉讼指配送机器人未经同意采集生物识别数据
两起在芝加哥提起的拟议集体诉讼指称,Coco Robotics与Serve Robotics的配送机器人在用户取餐时未经同意采集面部和手部等生物识别数据,并用于训练人工智能系统。原告为库克县居民,依据伊利诺伊州《生物识别信息隐私法》提起诉讼,该法要求书面告知、事先书面同意及数据保留期限;原告要求每项过失违规赔偿1000美元、每项故意或轻率违规赔偿5000美元。两家公司均否认指控:Serve表示其摄像头和传感器用于人行道导航,不用于识别个人或建立生物识别档案;Coco对美联社称仅采集导航数据,并称诉讼“毫无根据”。
案件的核心争议在于,配送机器人用摄像头和激光雷达导航所采集的数据,是否触及伊利诺伊州《生物识别信息隐私法》的书面告知与同意要求。

Food delivery robots might not just be carrying burritos. They could be taking a measurement of your face.
Two proposed class action lawsuits in Chicago accuse Coco Robotics and Serve Robotics of collecting biometric information without consent and using it to train their artificial intelligence systems. The Cook County residents allege that the companies violated Illinois’ Biometric Information Privacy Act, which requires companies to provide written notice of the types and purposes of data collection, obtain prior written consent, and maintain set retention and deletion schedules.
Plaintiff Mitchell Breidinger said that even though he hadn’t chosen robot delivery for his DoorDash groceries, a Coco robot showed up at his home in September 2025. Breidinger said that while he was entering a pickup code, the robot’s cameras captured his face, head and hands and that lidar — a type of 3D imaging technology — measured the geometry of those body parts. Breidinger also alleged that a Coco remote operator watched the delivery on video and that the company didn’t notify him in writing of its intent to collect his biometric data or how long it would retain it.
#Coco Robotics#Serve Robotics#DoorDash#Uber Eats#Grubhub#Starship Technologies