Forrester：超半数CIO料2027年AI回报目标落空
据TechRadar报道，Forrester《2026年AI状况调查》中超过半数受访CIO预计2027年无法达成AI投资回报目标，而Forrester同时称AI届时将占企业技术总支出的五分之一。约45%的CIO希望一年内看到回报才算部署成功，过去一年仅22%的AI决策者报告AI对盈利有积极影响。Forrester还预计Gemma、Llama、Qwen等更便宜的开放权重模型将在高token量的企业负载中更受欢迎，并警告量子计算若出现突破可能进一步挤压预算。
按TechRadar的报道，这些调查数据表明企业AI支出仍跑在可衡量的财务回报之前，管理层为AI预算辩护正面临更多审视。
- One in two CIOs expect to miss their AI ROI targets in 2027
- AI budgets are rising, but not enough to keep up with inflation
- A quantum computing breakthrough could put further strain on budgets
New research has claimed AI is set to account for a fifth of all business technology spend in 2027 as companies invest more in thought-out deployments.
However, despite the fact that experimentation is evolving into meaningful adoption, more than half of the CIOs surveyed in Forrester's latest State Of AI Survey 2026 expect to miss their AI ROI targets next year.
The report also details what it means for AI to be considered a success – around half (45%) of CIOs prefer to see an ROI within one year to consider their rollouts a success.
AI still isn't delivering promised ROI
Over the last year, just one in five (22%) AI decision makers have reported a positive impact on their earnings.