Bank of America urges customers not to share banking passwords with AI agents
Bank of America advised customers in an email titled “Protecting your finances in the AI world” not to share banking passwords with AI agents, according to ZDNET. ZDNET also reports that Citi, Morgan Stanley and Wells Fargo are restricting some third-party AI agent access, while JPMorgan has blocked Meta Muse and the AI agent Instinct from accessing bank accounts. The report presents privacy and unauthorized-account risks as possibilities and provides no independent measurement of them.
The warning makes credential handling an immediate issue for customers using agentic AI for banking and other financial tasks.

ZDNET’s key takeaways
- Banks are taking steps to block AI agents from unauthorized bank account use.
- Sharing login credentials with AI agents is risky.
- The technology could pose a privacy nightmare to your financial accounts.
The age-old warning “don’t share your passwords with anyone” applies to AI agents, too.
Also: Who’s responsible for catching rogue AI agents? You are
#Bank of America#Meta Muse#Instinct#Citi#Morgan Stanley#Wells Fargo#JPMorgan