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Story

SAP turns Joule into an agentic work layer as Autonomous Enterprise hits GA

AI summary

At SAP Connect 2026, SAP said the Autonomous Enterprise architecture it introduced in May is generally available this month, alongside Joule Work and Joule Desktop, extending Joule from an in-app assistant into an agentic work layer that spans SAP and non-SAP applications. SAP's chief product officer said industry agents for finance, supply chain, spend, workforce/customer experience and other areas will roll out through October, with monetization mainly consumption-based via AI units. SAP says humans retain governance, auditability and transparency, and argues that general-purpose models layered on enterprise data cannot substitute for its ERP semantics and knowledge graph — a promotional claim.

In-depth insight

It shows an enterprise software vendor pushing AI from in-app copilots to an agent layer above applications, with governance and usage-based pricing worth watching.

SAPJouleJoule Work

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