Meta Muse向美国付费用户开放商家代拨功能
Meta在9月小范围测试后，将Muse代拨功能向美国付费订阅用户开放。Muse可致电商家处理餐厅预订、预约、客服咨询等事务，订阅起价为每月20美元。TechCrunch和Engadget报道称，部分商家和客服人员识别出AI来电后会直接挂断。在一段共享的Volvo经销商通话中，Muse保持等待以获取预约信息。
此次开放让更多消费用户可以使用AI代打商家电话，并将Meta加入日益扩大的日常电话代理市场。报道同时指出，商家端的接受程度不一，部分商家和客服人员识别出AI来电后会直接挂断。
After initially testing the feature in September, Meta’s consumer AI agent Muse is now able to place calls to U.S. businesses on behalf of its users. However, only paid subscribers have access to the feature, the company says.
Meta’s Muse, which now has over 10 million users, the company said last month, has been working to make consumer AI a mainstream product for everyday users. Placing calls is one of the ways it aims to get there, as it could handle another task on people’s to-do lists.
Notes Alexandr Wang, Meta’s chief AI officer and head of its Superintelligence Labs division, the feature could be used to take care of calls people don’t want to make, like those to their cable company, the DMV, or to a restaurant that doesn’t offer online reservations.
🚨MUSE FEATURE ALERT!!!🚨 lots of you have been asking for this one… muse can make phone calls for you! ☎️📞📲 let muse take care of all those calls you don’t want to make. insurance? cable? DMV? dinner res? not your problem anymore. out now to paid subs in the US 🇺🇸 pic.twitter.com/dsyMNmI2Ub— Alexandr Wang (@alexandr_wang) November 12, 2026