ManageEngine launches 30+ Zia AI agents for China IT operations at zero token cost
ManageEngine (Zoho's enterprise IT management unit) released more than 30 Zia AI agents for the Chinese market on October 20, and says it plans to expand the line to over 100 agents by the end of 2026, according to a 智东西 report. The agents run on ManageEngine's self-developed Zia large model and are embedded in products customers already use, so the company says they add no token fees and reuse existing operational context without buying a separate AI platform. ManageEngine claims the agents can cut mean time to resolution by 40%–60% and autonomously handle 40%–60% of frontline service-desk tickets, and says the series will be formally shown at its Shenzhen user conference on October 28; the company also says it supports domestic stacks including Kingbase, Kylin, Euler and Arm, and is compatible with models such as DeepSeek.
ManageEngine is pitching flat-rate, self-hosted agentic IT operations to Chinese enterprises, an alternative to per-token billing that the company says can reach 200,000–400,000 yuan a year in inference costs for large firms.
智东西 作者 | ZeR0 编辑 | 漠影
智东西10月21日报道，10月20日，国际企业IT管理解决方案企业ManageEngine卓豪面向中国市场推出30余款Zia智雅智能体，并计划到2026年底扩展至100余款，旨在强化IT管理全栈能力、常规任务自动化处理能力，并实现更高效、更具自主性的业务执行。
这些智能体由自研Zia智雅大模型驱动，不产生额外Token成本，直接集成在客户已使用的产品内，可直接复用各产品已有的业务运行上下文，无需额外采购AI平台或智能体工作流工具，也无需复杂配置。该系列智能体将于今年10月28日在深圳举办的ManageEngine卓豪用户大会上正式亮相。