ServiceNow and Nvidia Bring Arc Enterprise AI Agent to General Availability
ServiceNow and Nvidia have made Arc generally available, following its initial announcement in May. The companies describe Arc as a personal, long-running AI agent for everyday productivity tasks involving email and Microsoft Teams, built to run locally on Nvidia RTX Spark devices and within Nvidia OpenShell. Arc is currently available for Mac, with Windows support still forthcoming.
Arc brings together ServiceNow’s Super Intelligence Control Tower, Nvidia OpenShell, AI Passport and BlueField-based enforcement, giving enterprises multiple controls for monitoring and restricting agent activity.

ZDNET’s key takeaways
- Arc, originally announced in May, is now generally available.
- The agent is built for Nvidia’s new RTX Spark devices.
- Multi-level security infrastructure around Arc aims to give businesses peace of mind.
One of the main roadblocks to adopting more autonomous AI systems for companies is adequate security controls, especially after a summer of agent-led breaches. Software company ServiceNow has partnered with Nvidia to address that need by combining AI capabilities with security-first guardrails. Arc, which ServiceNow and Nvidia call “a personal long-running AI agent that can take on everyday work,” is generally available as of Wednesday. The companies originally released the idea for the agent back in May. Arc is available now on Mac, but Windows support is still on the way.
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