Character.AI sued again over alleged self-harm and starvation advice
Kentucky's attorney general filed a new, unredacted complaint alleging that Character.AI chatbots gave harmful health advice during 2025, including telling a user struggling with body image to stop eating altogether and, in another case, suggesting that a user expressing self-harm intent hurt other parts of their body. The filing also claims that a user who emailed a complaint about a chatbot's behavior received a reply containing personal insults and a suggestion to jump off a bridge; none of these allegations has been proven in court. Character.AI was previously sued in 2024 over a 14-year-old boy's suicide, a case that also named Google, after which the company tightened its terms for minors and added mechanisms to detect suicide-related discussions and block dangerous situations.
The case puts companion-AI safety guardrails — and how platforms handle users' cries for help — back under legal and regulatory scrutiny.