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- AI travel assistants surged over Golden Week, but booking execution stalls
Over China's National Day holiday, platform AI travel assistants posted sharp usage gains — Fliggy Bangbang interactions rose 158% month-on-month with AI-guided flight and hotel bookings up 110%, Meituan's AI assistant "Xiaotuan" saw users and calls up more than 60% versus May Day, and Tongcheng's DeepTrip drew over 3x hourly visits at its first-day peak, per platform figures cited in the report. Media tests nonetheless found AI itineraries recommending sold-out trains, wrong metro transfers and attractions closed on the day of visit. The article attributes the gap to delayed third-party data (GDS flight caches refreshing every 2–3 minutes, hotel inventory lags of 10–15 minutes), fragmented airline/hotel/scenic-spot data, and AI's lack of payment authority, with only 17% of surveyed users willing to let AI handle payments or passport details unsupervised.
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