China Merchants Bank
AI overview
Sign in and the AI will write an overview from our coverage.
Headlines · 2
- Doubao Phone Assistant: 150+ apps refuse screen-automation access
A TMTPost Fintech Weekly roundup citing WEMONEY Research Room reports that Doubao Phone Assistant published the latest refusal list under its Screen Automation Statement Agreement, with more than 150 apps—including WeChat, Alipay, Meituan, Taobao, Kuaishou, China Merchants Bank, ICBC and Chongqing Rural Commercial Bank—explicitly declining to grant screen-automation permissions. Doubao said apps that have opted out will not have automated operations performed on them, and developers can withdraw authorization at any time. The report notes the refusals cover only AI screen-reading and simulated-click proxy actions; the apps can still be installed and opened manually by users.
钛媒体 · 🔥 9 - Test finds only 4 of 16 Chinese banks offer a one-tap human agent
A Shanghai Securities News reporter called customer-service lines at 16 Chinese banks (6 state-owned, 4 joint-stock, 4 city commercial and 2 rural commercial) on a weekday afternoon and a weekend morning, asking routine questions such as large-denomination certificate-of-deposit thresholds and terms and overseas debit-card withdrawal fees. Only four offered a direct route to a human, while the other 12 required several rounds of wrangling with the voice bot; Postal Savings Bank took 2 minutes 41 seconds to reach a person and Shanghai Rural Commercial Bank 2 minutes 28 seconds, though once in the queue most banks answered within 10 seconds on weekdays. The article cites industry analysts saying banks deliberately deflect standard questions to AI and reserve humans for high-risk, complex business, and argues the fix is to feed proprietary knowledge bases and real call recordings into vertical models.
虎嗅 AI · 🔥 0
Experience and discussion from the community
Share my China Merchants Bank experienceAsk about China Merchants Bank
Nobody has shared their experience with China Merchants Bank yet.