Amazon accused of using AI system Atlas to monitor union activity worldwide
Documents filed in a British Columbia labour dispute reveal that Amazon deployed an AI algorithm called Atlas that scores warehouses worldwide on unionization risk using hundreds of data points, including worker communication channels, health and safety incidents, minimum wage rates and the proximity of a non-union site to one with union activity. Atlas also monitored external forums such as Reddit, using common phrases, keywords, upvotes and peer replies to gauge the tenor of discussion, according to the documents. Two UK warehouses, in Coventry and Minworth, were rated Tier 1 — imminent risk of unionizing — prompting the GMB union to demand government answers; Amazon did not immediately respond to a request for comment.