Report: AI agent startup Decagon, valued at $4.5B, in early sale talks with ServiceNow
AI summary
Business Insider, citing people familiar with the matter, reports that Decagon, a startup offering AI customer-service agents, has hired a bank and is in early talks with potential buyers, including ServiceNow. The report says Decagon was last valued at $4.5 billion, but the discussions are described as early and may not lead to a deal. The details come from anonymous sources and have not been publicly confirmed by Decagon or ServiceNow.
In-depth insight
A completed deal would add another large acquisition to the AI agent space, showing how enterprise software vendors are buying customer-service automation capabilities.