Block, Cloudflare and Klaviyo on rebuilding companies for the agentic era
In a panel moderated by The Information co-executive editor Amir Efrati, leaders from Block, Cloudflare and Klaviyo described how agentic AI is reshaping how their companies are organized. Cloudflare chief strategy officer Stephanie Cohen said the company had to redesign the work itself rather than bolt AI onto existing processes, cutting whole functions and building a “harness” layer that connects models to security, systems of record, company context and employee identities so models can be swapped. Block business lead Owen Jennings said that once agents could write production code in complex systems, the company rebuilt its functional model so engineering, product, design and sales work across Square, Cash App and Afterpay on shared capabilities; Block says it shipped about three times as many Square features in the first half of 2026 as a year earlier. Block also open sourced Buzz, a workspace where each agent has its own identity, permissions and context, while Cloudflare hired 1,111 interns this year and Klaviyo places engineers alongside partner functions as domain experts. Cohen said she personally expects more employees in five years.
It offers one of the more concrete looks at what an “agent-native” company operating model looks like, from cutting functions to building shared agent plumbing.