Perficient launches AI tools for Medicare Advantage star ratings
AI summary
Consultancy Perficient has released an AI suite to help Medicare Advantage plans improve their CMS star ratings, which control access to more than $13B a year in federal bonus payments. The company says the tools use predictive analytics, simulation modelling and what it calls agent-driven engagement, but disclosed no customers, pricing or results. The launch came a day after CMS published 2027 ratings showing 188 of 508 rated contracts reached four stars or more, down from 229 of 516 a year earlier.
In-depth insight
Star ratings are tied directly to federal bonus money, and the software targets a metric the government's own advisers call a weak proxy for care.