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Qlik Answers scales grounded enterprise AI on Amazon Bedrock

AI summary

In an AWS blog post, Qlik detailed the architecture behind Qlik Answers, its enterprise question-answering product: employees ask in natural language and get sourced answers drawn from knowledge bases, live analytics apps, glossary definitions or documents, across more than 40,000 customers and 11 Regions. The system is split into entry, routing, answer, specialist-agent, conversational-analytics, retrieval (Amazon OpenSearch Service) and model-access layers; model calls go through Qlik's own LLM gateway to Amazon Bedrock, with Bedrock Guardrails applying content filtering and contextual grounding validation to every request and response, and Amazon SageMaker AI hosting models not yet available in-Region. Qlik says that since February 2026 general availability its Discovery Agent has surfaced over 100,000 discoveries, that most Qlik Cloud accounts with agentic tools enabled keep using them, and that customer Lintech International saw 75% faster responses and up to 7 hours per week returned to managers — all figures reported by Qlik itself.

In-depth insight

For teams building enterprise RAG and multi-agent systems in regulated industries, the separation of fast routing from deep reasoning, a single grounding-validation gate and per-Region data residency are useful engineering patterns.

Building grounded AI on Amazon Bedrock, Qlik Answers tackles a common enterprise problem: employees aren’t short on data. They are short on a fast way to ask a real question of it and get an answer they can trust. Analysts spend hours searching through documents, dashboards, and institutional memory to answer things a colleague could ask in a sentence. And when organizations try to close that gap with generative AI, many run into the same wall: answers without sources, no way to verify a result, and no path to deploy the tool in a regulated environment.

Qlik, a global leader in data integration, data quality, analytics, and AI, built Qlik Answers to solve that problem for its more than 40,000 customers worldwide. Since general availability in February 2026, Qlik Answers has moved from an early capability to daily use: Qlik’s Discovery Agent, an AI-driven anomaly and outlier detection agent, alone has surfaced more than 100,000 discoveries for customers since launch, and the majority of Qlik Cloud accounts with agentic tools turned on are actively using them.

#Qlik#Qlik Answers#Amazon Bedrock#Amazon OpenSearch Service#Amazon SageMaker AI#Amazon Bedrock Guardrails#AgentCore#AWS

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