Google tests Gemini-powered Ask Google Help on its support pages
Google is testing a new Gemini-powered "Ask Google Help" assistant on some of its official support pages, labeled "Built with Gemini," turning help centers into a conversational support desk. Android Authority says the feature was first spotted by contributor AssembleDebug on Google Play support pages and has since been confirmed on the support sites for Chrome, Google Home and Nest, and Gemini Apps across desktop and mobile, with Google Play showing the most complete implementation; the assistant pulls from help documentation, links to relevant articles, asks whether users still need help and collects thumbs-up or thumbs-down feedback. The rollout is not Google-wide yet — Gmail, YouTube, Google Messages, Pixel, Google Search and Google Photos support pages did not show it — and Google repeats its usual warning that the AI can be inaccurate; in testing, at least one answer mangled help-page formatting and exposed raw image URLs.
Gemini is moving into the official help channel users reach for when Google products misbehave, potentially changing how people get product support.