Fleet Survey Finds Slow Rollbacks for Bad Device Configurations
In a sponsored commentary, 9to5Mac summarized a Fleet survey of more than 250 enterprise IT professionals who manage Apple devices. The report said 68% had used AI for troubleshooting or log analysis in the previous 30 days, 62% had used it to write scripts, and 86% allowed reviewed AI-written output into production. It also reported that 69% could not roll back a bad configuration change within an hour, while 43% needed more than a day. The commentary raised concern about recovery speed, but the survey did not establish that AI-written configurations caused the delays.
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There’s no doubt that AI tools are making IT admins faster at writing code, researching issues, etc. As a Mac admin, I’ve seen slow but steady growth in how I’ve used it in my daily work across all aspects of IT. It’s not perfect, though. I’ve used it to write scripts, troubleshoot networking errors, and more. A new report from Fleet puts numbers on the problem: it’s easy to ship things, but it’s hard to undo mistakes.