Survey: over half of managers find AI makes evaluating employee work harder
A Nielsen survey of 1,700 directors and senior managers across seven countries, commissioned by Monday.com and reported by TechCrunch, found that more than half of senior leaders find it harder to evaluate employees' work after adopting AI, because polished output arriving in their inboxes makes it unclear how much came from the employee versus the tool. Nearly half of managers said they spend more time reviewing and guiding their teams' output than before, and 78% said they have changed how they assess staff, weighting prompt-writing, task delegation to AI and experimentation more heavily. The survey also reports that 94% of managers said they were excited to improve work using AI, while 46% use AI to help inform their decisions, 39% use it to draft performance reviews, and 58% expect to oversee more AI agents than human employees within the next year.
The findings frame AI adoption as a governance problem as much as a productivity one: managers report more tools, more supervision work and uncertainty over how to judge AI-assisted output, while Monday.com's Michal Miller Levi says AI is simply moving faster than organizational processes.
Companies are giving employees AI tools to make them more productive, but the tools appear to be creating new problems for their managers.
More than half of senior leaders say they find it harder to evaluate employees’ work after adopting AI, according to a Nielsen survey of 1,700 directors and senior managers across seven countries, commissioned by work-management company Monday.com. The reason is that much of employees’ output now arrives polished in the manager’s inbox, making it hard to tell how much came from the employee and how much from AI. As a result, nearly half of managers say they spend more time reviewing and guiding their teams’ output than they used to.
That’s not to say managers are unhappy about AI. Quite the opposite, in fact: 94% of the managers polled said they were excited to improve work using AI, and many are confident they know where to use it to get the most value. Michal Miller Levi, head of market research and customer insights at Monday.com, compared the enthusiasm to the early days of the internet in the 2000s, saying people see a similar kind of “magic” to AI.