Malaysia visa agent reports ChatGPT ad rejection and seeks verification route
A Malaysia-based visa agent said its visa advertisements were rejected by ChatGPT for policy reasons, with seemingly nowhere to submit its licenses or a government-directory listing. The poster asked whether a verification step had been overlooked and said a similar issue on Google Ads was resolved after submitting documents. The poster’s identity and licensing status have not been independently verified.
The account highlights a potential verification difficulty for regulated businesses seeking to advertise on ChatGPT, but it remains a single, unverified community report.
We are a licensed visa agent and wanted to launch visa ads on chatgpt. They get rejected, but there's nowhere for us to submit our licenses and govt directories listing us.
We faced a similar issue with Google Ads but there they have a way to submit your licenses etc and once we did that it all got settled.
Am I missing a key section of the platform here? Surely there must be a way to prove you are a legit provider.
We're based in Malaysia if it makes a difference.