JD expands robot maintenance service and Europe plans
JD has operated a robot maintenance service under the JD Service brand for about a year, and the report says nearly 100 robot companies, including AgiBot, Deep Robotics and EngineAI, have reached after-sales repair partnerships with it. JD also launched the JoyRobocare brand for Europe and introduced an on-site “robot ambulance” service, while stating that it aims to create 100,000 robot technician positions over five years through training frontline workers.
The expansion adds a third-party service layer for embodied robots, but the report notes that closed interfaces, proprietary parts, restricted repair data and limited current order density constrain the business.
编者按：本文来自微信公众号 雷科技AGI（ID：leikejiagi），作者：失魂引，创业邦经授权转载。
不满足于修车，京东决心做好“修机器人”这门生意。
早在一年前，京东就推出了机器人维保业务（品牌为“京东服务”），经过十多个月时间发展，智元、云深处、众擎等近百家机器人企业，已与京东达成售后维修合作。京东还面向欧洲市场推出了JoyRobocare品牌，启动机器人维保业务全球化布局。
铺开机器人维保业务的前提，是拥有一批具备专业技术能力的维修师，京东计划未来5年创造10万个机器人维修师岗位，但面对这项新兴产业，维修师需要从头培养。
对此，京东将推动以快递员为代表的一线工作人员参与系统化培训，转型为机器人维修师。当机器人能够代替快递员送快递之时，让快递员负责机器人的维修保养工作，既能快速构建一支庞大的维保队伍，还能提供大量工作岗位。