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- JPMorgan blocks external AI agents like Meta's Muse and Instinct from client accounts
JPMorgan CEO Jamie Dimon said on the bank's third-quarter earnings call that it will not let outside AI agents enter the company and act on behalf of clients, calling that "just too risky for clients and for JPMorgan" and warning that "you don't want runaway agents, and there could be thousands." A bank spokesperson confirmed JPMorgan currently bars external agents from acting for retail customers: third-party connectors such as Plaid may give agents read-only access to some data like balances with customer authorization, but not transfers or bill payments, and no timeline exists for safeguards enabling agentic connections. Dimon also flagged a "liability shift" for customers who use such agents, while the bank uses AI agents internally and CFO Jeremy Barnum said it began a targeted pilot of its own SmartCash tool in recent weeks to forecast cash flow and move money to maximize returns. The report notes Instinct, an SMS-based concierge from San Francisco startup Spear Street Technology, and that Meta's Muse agent topped app download charts in September, pressuring bank stocks, with OpenAI launching its Dots agent weeks later.
cnBeta · 🔥 0 - 23-year-old's 14-person AI agent startup Instinct hits $10B valuation
Citing Reuters, 36Kr reports that Instinct, the personal AI assistant startup founded by 23-year-old Noah Shinn, announced a $1 billion funding round on September 28 with investors including Sequoia Capital, Benchmark and Coatue, at a reported valuation of about $10 billion — roughly 4x its $25 billion... valuation of $2.5 billion in late August — with a team of just 14 people. Rather than a standalone app, users reach the assistant by text or phone call to book flights, buy household goods, cancel subscriptions or contact merchants, and a group-chat agent feature has been opened to some users. Shinn has said annualized transaction volume on the platform is approaching $1 billion, more than half travel-related, though he did not explain the calculation and the figure is self-reported. The Instinct Selections recommendation feature launched in late September drew complaints after suggesting products such as luggage without a shopping request, leaving monetization, privacy and reliability still unproven.
36氪 人工智能 · 🔥 0
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