Pulse of Work 2026
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Headlines · 1
- Token Consumption Is a Poor Proxy for Enterprise AI ROI
TechRadar argues that rewarding high AI token consumption, a practice dubbed “tokenmaxxing,” does not establish business value and can encourage inappropriate use. Citing Pulse of Work 2026 research, it reports that 88% of employees say AI benefits them, yet four in five do not use it to its full potential and 60% feel pressured to use it regardless of the task. It recommends measuring quality outcomes, workflow gains, decision quality and optimized model costs instead.
TechRadar · 🔥 3
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