OpenAI Economic Research

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   OpenAI report: agentic tools now drive over half of EU enterprise AI output

   OpenAI's economic research team published a report saying that in its sample of EU ChatGPT Enterprise customers, Codex and ChatGPT Work together account for more than half of output tokens — 55% according to TechRadar — as firms move from asking questions to having agents complete tasks. Weekly active users of Codex and ChatGPT Work among EU small and medium businesses (200 or fewer associated users) grew more than eightfold since May 2026, with growth in every member state. The report also found wide variation: the share of output tokens produced through those tools ranges from 22% in Slovenia to 85% in Lithuania, and the EU accounts for only about 10% of global "frontier firms" (top 10% by output tokens per active user) versus 65% for North America, while in September EU frontier firms generated more than four times the output tokens per active user of typical EU firms but less than half that of non-EU frontier firms.

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