Josh Earle
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Headlines · 1
- AI startup Outlit pitches always-on AI agents to surveil customers
Gizmodo reports that Outlit, a Y Combinator-backed startup, is pitching businesses on near-24/7 customer surveillance by AI agents; founder Josh Earle told Futurism that “every company will soon assign an AI agent to every customer to watch their every move.” According to the company's website and its founder, those agents would scan internal records such as call logs and interactions alongside external sources like customers' social media posts, building individual profiles plus action plans for retention and upselling. Outlit says customer data is secure and anonymized, but Gizmodo questions what “anonymized” really means when the product builds intelligence files on individuals.
Gizmodo · 🔥 0
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