JD Jingmai AI Operations Center
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- E-commerce Platforms Expand AI Tools for Singles’ Day
Alibaba’s Qianwen Office launched an invite-only e-commerce edition on October 14, offering cross-platform dashboards, trend insights, marketing-material generation and ad optimization. JD and Douyin E-commerce are also expanding AI tools for merchants, while merchant interviews cited accuracy problems, limited workflow fit and restricted API access as adoption barriers.
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