Ghostwriter

Headlines · 3

1. 5d
   Sierra launches Accelerators for reusable AI agent workflows

   Sierra Blog says Accelerators are packages that create and maintain common customer-experience workflows for AI agents, with basic integrations and guardrails. The first Accelerators are available in Agent Studio, while Ghostwriter customizes them for a business; industry examples span banking, healthcare, telecommunications, media and insurance.

   Sierra Blog · 🔥 0
2. Nov 2
   Sierra Redefines Agent Studio Around Ghostwriter

   Sierra has redesigned Agent Studio around Ghostwriter, allowing teams to investigate agent performance, edit journeys, run simulations, and test fixes in one conversational session. Sessions retain related evidence, changes, and test results for review and merging, while line-by-line comparisons, Preview Chat, Simulations, required approvals, and controlled rollouts support release governance. Sierra describes Ghostwriter as an always-on agent for building and improving agents; these capabilities are currently reported by the vendor alone.

   Sierra Blog · 🔥 0
3. Oct 30
   Sierra reports $400M+ ARR and develops Poppy agent-control standard

   Sierra says its annual recurring revenue exceeded $400 million, with more than $150 million added in Q3 alone, and that it now works with almost half of the Fortune 50. The company also says it is developing Poppy, an open standard for fine-grained control over how personal agents interact with brands, with more than 50 enterprises involved. Sierra additionally says Ghostwriter enabled a large US retailer to move from its first meeting to a live agent in 27 days.

   Sierra Blog · 🔥 0

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