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- DoorDash CEO Tony Xu: AI agents will increase demand for human labour
DoorDash co-founder and CEO Tony Xu said at Wave by Vento in Turin that AI agents have probably already overtaken humans in the number of things they do on the internet, and that because they favour recurring tasks with a physical component — shopping, eating, picking up or returning items — more agents will mean more demand for physical delivery networks and for human labour. He pointed to DoorDash's ordering agent launched inside Apple Messages in September, its Dot delivery robot now running in Phoenix (which he said has made live deliveries to tens of thousands of customers) and its drone system unveiled in September. Xu said the most important piece is the platform behind them, which decides for each order whether a land robot, a drone or a human Dasher takes it — and a person and a robot can share one route.
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