Brian Niccol

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   Starbucks Explores AI-Assisted Drive-Thru Ordering

   Starbucks is considering testing backend AI models that help baristas enter customer orders more accurately and efficiently while keeping employees focused on customer interaction. The company is also researching customer recognition that could present personalized digital menus and simplify payments, with the initiative still at an early stage before broader expansion.

   IT之家 AI · 🔥 13

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